Our Customer Service Promise to You

​We Will Assist Your Employer Human Resource Departments

The Floyd Group understands how busy our clients and their human resource staff truly are, so we assist them in many functions related to the employee benefits. Our clients rely on The Floyd Group to assist them in a multitude of ways in the day-to-day handling of their health insurance and other personnel matters. Please go to the HR360 tab for more information as to how we can assist you.

 

We Will Make Complex Benefit Issues Understandable To Our Clients

Often, state and federal governments pass laws that affect employee benefits; The Floyd Group understands these laws and can explain them to our clients in a clear and concise manner. There are countless plan options available to employers and consumers; The Floyd Group guides our clients through the myriad of options to the plan that best suits their particular needs.

 

We Will Help Solve Clients’ Problems

Because of our expertise, experience and relationships with insurance carriers, we can often get problems solved quickly and efficiently. The Floyd Group has onsite customer service representatives for the specific purpose of assisting clients with their benefit questions and needs.

 

We Represent You Along with Millions of Americans

Most insured individuals in this country receive their health insurance from employer groups represented by insurance agents. And many individuals often work with an agent when purchasing coverage because they know that agents have the expertise to help them make healthcare coverage decisions that fit their particular needs. Let The Floyd Group represent You!